Privacy Policy for SELVE

Effective Date: [17/03/2026]

SELVE ("we", "us", "our") is an AI-based English learning app. This Privacy Policy explains what information we may collect, how we may use it, and how it may be shared when you use the app.

By using SELVE, you agree to this Privacy Policy.

1. Information We Collect

We may collect information, including the following:

  • your name, email address, and basic profile details when you sign in using email, Google, Apple, or similar sign-in methods
  • your mobile number
  • information about whether you are using the app individually or through an organization, and the organization name where applicable
  • information related to your learning activities and app usage
  • voice input, conversation content, and transcripts from AI-based speaking activities
  • device, technical, and usage information
  • information collected through cookies, analytics tools, SDKs, pixels, or similar technologies where applicable
  • other information reasonably related to your use of the app and the operation, improvement, support, security, or promotion of SELVE

2. How We Use Information

We may use your information to:

  • create and manage your account
  • provide app features and learning services
  • enable AI-based speaking, feedback, evaluation, and related features
  • improve the app, content, and user experience
  • send service-related messages, updates, notifications, promotions, and campaigns
  • support analytics, marketing, and advertising activities related to SELVE
  • support organization-based access and related functions where applicable
  • maintain security, detect misuse, and protect the app
  • comply with legal, regulatory, and operational requirements

3. AI Features and User Responsibility

SELVE includes AI-based conversation and learning features supported by third-party technology and AI service providers.

You should use the app only for learning purposes. Do not share personal, confidential, financial, medical, or other sensitive information in conversations, voice activities, or any other app inputs.

Any content you choose to submit through the app may be processed by third-party service providers as needed to provide the service and support app-related functions.

4. Sharing of Information

We do not sell your personal information for money.

We may share information with:

  • service providers and technology partners that help us operate the app, including authentication, hosting, analytics, messaging, and AI services
  • advertising, marketing, campaign, and promotional partners working with us in relation to SELVE
  • organizations connected to your use of the app where applicable
  • legal, regulatory, government, or similar authorities where required by law or where reasonably necessary to protect rights, safety, security, or the app

5. Marketing, Analytics, and Advertising Tools

We may use third-party platforms and tools, including analytics, cookies, pixels, SDKs, and advertising technologies, to understand usage, improve the app, run campaigns, and promote SELVE.

This may include integrations with third-party platforms such as social media, professional networking, analytics, advertising, and related technology providers.

6. Permissions

To use certain features of the app, we may request access to device permissions such as microphone access and other relevant permissions required for app functionality.

If you choose not to grant required permissions, some features of the app may not work properly.

7. Notifications

We may send in-app, push, service, and promotional notifications and messages related to the app.

If you do not wish to receive certain notifications, you may manage or disable them through your device or app settings where available.

8. Information Security

We take reasonable steps to protect your information within our control.

However, no system, platform, or method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children and Users Under 18

Users under 18 should use the app only with the involvement, supervision, and consent of a parent or legal guardian.

A parent or legal guardian who is 18 years or older should register on behalf of the child and monitor the child's use of the app.

Parents and guardians are responsible for ensuring that children use the app appropriately.

10. Third-Party Services

The app may use third-party services for sign-in, hosting, analytics, communications, advertising, and AI-based functions.

Those third parties may handle information under their own terms, policies, and practices.

We are not responsible for third-party services beyond our reasonable control.

11. Limitation of Liability

To the extent permitted by law, we are not liable for any indirect or consequential damages (including loss of data, profits, or business). Our total liability for any claim will not exceed the fees paid by you in the 12 months preceding the claim.

12. Indemnity and Third-Party Disclaimer

You agree to indemnify and hold us harmless from any claims arising from your use of the app, violation of third-party rights, or data you submit. We may use third-party service providers and, while we take reasonable care in selecting them, we are not responsible for failures or security breaches on their system.

Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time at our discretion.

Any updated version will become effective when posted through the app, website, or other official channels.